Terms and Conditions of Use

Last Updated: 29/08/25

Welcome to Entropy Home Maintenance (“Company,” “we,” “us,” or “our”). By requesting or using our services, visiting our website, or engaging with our business in any way, you agree to the following Terms and Conditions. Please read them carefully.

1. Scope of Services

Entropy Home Maintenance provides maintenance, repair, and installation services to homeowners and small business owners, including but not limited to heating and cooling systems, roofing, tree trimming, and general property maintenance. The specific services to be performed will be outlined in a written estimate, service request, or contract.

2. Estimates and Quotes

• All estimates are provided based on the information available at the time.
• Actual costs may vary depending on site conditions, materials, labor requirements, or unforeseen circumstances.
• Customers will be notified of significant changes before additional charges are incurred.

3. Scheduling and Access

• Service calls are scheduled based on availability. Emergency calls will be prioritized when possible.
• Customers must provide safe and reasonable access to the property.
• Missed or delayed appointments due to lack of access may result in rescheduling fees.

4. Payments

• Payment terms will be provided with each invoice. Unless otherwise agreed, payment is due upon completion of services.
• We accept [list accepted payment methods: cash, check, credit card, etc.].
• Late payments may be subject to fees and interest as permitted by law.

5. Warranties and Limitations

• Workmanship is guaranteed for [insert time period, e.g., 90 days] from the date of completion, unless otherwise specified in writing.
• Manufacturer warranties on parts or materials apply where available.
• This warranty does not cover normal wear and tear, misuse, lack of maintenance, weather damage, or acts of nature (including hurricanes, named storms, flooding, or other natural disasters).

6. Liability

While we take all reasonable precautions, Entropy Home Maintenance is not liable for indirect, incidental, or consequential damages, including but not limited to loss of use, lost profits, or water/electrical damage caused by pre-existing conditions.
Customers are responsible for maintaining adequate homeowner’s or business insurance to cover potential risks.

7. Safety and Compliance

• We comply with all applicable building codes, licensing requirements, and safety regulations.
• Customers must disclose any hazardous conditions (e.g., asbestos, mold, unsafe wiring) prior to work. Additional charges may apply for remediation.

8. Cancellations

• Service calls may be canceled or rescheduled with at least 24 hours’ notice.
• Cancellations made with less than 24 hours’ notice may be subject to a fee.

9. Communication

• We strive to respond promptly to service requests. In the event we are delayed or attending another customer, we will provide an estimated arrival time.
• Emergency calls outside normal business hours may incur additional charges.

10. Governing Law

These Terms are governed by the laws of the State of Mississippi. Any disputes will be resolved in the courts of [insert county], Mississippi.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website or provided with service agreements. Continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Entropy Home Maintenance
Phone: +555-40-114-6855
Email: info@rebuild.com